On Thursday, Emirates Airlines resumed a couple of flights to a number of destinations. The new flights cover nine destinations: London, Frankfurt, Paris, Milan, Madrid, Chicago, Toronto, Sydney and Melbourne.
New safety and hygiene measures apply at check-in and on board. Emirates is distributing additional hygiene kits to passengers at Dubai Airport (DXB) and on flights to Dubai.
At DXB, gloves and masks are mandatory for all customers and airport staff. On flights, however, only masks are required. Passengers must also undergo thermal checks and comply with the guidelines on social distancing, which are marked with indicators on the ground in various areas of the airport.
All cabin crew on flights are equipped with PPE equipment. To further ensure hygiene, the airline has also deployed a Cabin Service Assistant (CSA) on flights lasting more than 1.5 hours. The CSAs will ensure that the toilets are cleaned every 45 minutes.
Magazines and other printed reading material are no longer available. However, in premium classes, passengers will continue to be provided with menus and wine lists. Comfort items – such as mattresses and pillows – will be hygienically sealed. Emirates will again offer hot meals with sterilized cutlery.
Hand luggage must be checked in, and customers will only be allowed to take essential items on board, such as laptops, handbags, briefcases and baby items. Passengers are also asked to bring pens to fill out the health declaration forms required for some destinations.
On their return to Dubai, the crew will be tested for Covid-19 and will be subject to a mandatory 14-day quarantine period in their homes after each flight if they are not on duty.